TimeShareWare’s Customer Service Department offers technical support services to customers across the globe 24 hours a day, seven days a week. TimeShareWare’s vision of “World-Class Customer Service” is largely accomplished by dedicated and professional customer service representatives. The vast majority of incidents reported to the TimeShareWare help desk are addressed by our customer service team. TimeShareWare supplements its customer support needs with experienced business analysts and programmer analysts that address more complex issues. Most commonly, issues that are reported to TimeShareWare are either training-related, reports-related, non-recurrent application errors, or user errors. The quality of TimeShareWare products has been proven over time. Since 1993, no TimeShareWare customer has ever experienced a system-down situation as a result of a TimeShareWare issue. In technological terms, that makes TimeShareWare the “apple” of the shared-ownership industry.
