The TimeShareWare Customer Service Department offers technical support services to customers across the globe 24 hours a day, seven days a week. SS&C's TimeShareWare is well known for providing "World-Class" customer service. Establishing and maintaining this reputation is accomplished with solid, dependable products that are backed by dedicated and professional customer service representatives. The vast majority of incidents reported to the TimeShareWare help desk are addressed by our customer service team. If more complex issues are needed, experienced business analysts and programmer analysts are standing by to help. Most commonly, issues that are reported are either training-related, reports-related, non-recurrent application errors, or user errors. The quality of TimeShareWare has been proven over time. Since 1993, no TimeShareWare customer has ever experienced a system-down situation as a result of a TimeShareWare issue. In technological terms, that makes TimeShareWare the “SOFTWARE OF CHOICE” in the shared-ownership industry.
